Remove Bill Order

Using the Remove Bill Order action, you can remove the billing order assigned to the procedure. Therefore, the charges billed earlier to the insurance carrier for a procedure are now billed to the patient instead.

To remove the bill order assigned to the procedure:

  1. Click Patient > Patient Overview.
    The Patient Overview window opens, displaying the patient’s details.
  2. Click the icon next to the Primary link. This icon indicates the change in the insurance coverage.
    The Update Claims window opens, displaying the action as Remove Bill Order.
  3. Select the check box next to the charges you want to bill to the patient.
  4. Click Apply. The icon no longer appears next to the primary insurance plan.
    On the Transaction Entry window, the patient is now billed for the procedure instead of the primary insurance carrier.
    Note: If a patient has both primary and secondary insurance plans, and the billing order is DD, and you cancel or delete the secondary insurance coverage, then the patient is billed for the cost of the procedure assigned to the secondary insurance. There is no change in the primary insurance.

    However, if you delete or cancel both the primary and secondary insurance coverages, the patient is billed for the entire cost of the procedure.