Office Setup

The office is the highest level of organization within a practice setup in QSIDental Web. A practice may have multiple offices associated with its enterprise. Each office retains its own name, hours, and preferences, but shares access to patient records.

Information about a specific office is organized into tabs in the Office Setup window:

  • Info: Office name, contact, billing and tax information
  • SetUp: Financial settings and preferences (finance charges, statement messages)
  • Operatories: Number and type of operatories
  • Schedule: Opening, closing and lunch times
  • Holidays: Set holiday closings or hour changes
  • Procedures: Procedure codes used by the office
  • Preferences: Various preferences for charting, treatment planning and reports
  • Users: User list for the office
  • Patient Messaging Reminders: Settings related to patient messaging
  • Patient Referral: Patient Referral preferences
The Office Setup window displays information for the currently selected office on the right side of the screen. Additionally, an office can be edited, added or deleted as the needs of the practice change.

Add an Office

An office is distinguished by its name, location, hours, and other preferences. Those elements are established when an office is created. While the information for an office can be edited once it is created, it is important to make careful decisions about the setup in the beginning.

To add an office:

  1. Select Offices from the Setup menu.
  2. Click the Add Office button.
  3. Complete the information for each of the ten steps as appropriate. Each step ultimately corresponds to the tabbed information for the office.
  4. Use the buttons on the bottom of the screen to advance or move back.
  5. Click the Save button when complete.

Billing Information

Step 1, Office Billing Information: Complete the location and contact information for the office, including tax and billing information. Fields indicated with a red asterisk are required.
  • Account Details: Basic contact details specific to this location, including the NPI# and Tax ID#.
  • Email: Enter a valid email ID. If the email ID is not verified, then you cannot send emails to the patients for communication purposes or for sending email health history links. The communication can happen only through text messages.
    Note: When an email ID is not verified, a message displays stating that the email is not verified and you must verify your email by going to the Email tab in Setup > Account Info.

    For more information about verification of emails, see Email.

  • Insurance Billing: The information for insurance billing that appears in the corner of the claim form.
    • Provider: Select the desired provider from the list (if available). As providers are added to the enterprise, they can be selected from the list.
    • Billing name and Address: Select either office name and address or corporate name and address from the dropdown.
    • Billing License #: Select either billing provider or treating provider.
  • Allow Billing Provider Exceptions: Select this option to set up billing provider exceptions for the office.
  • Default Details: Provide a default area code, city, state, and/or zip. This information will automatically populate when creating patient records. It can be overridden if needed.
  • Short ID: Set an identifier for the office which displays when there is limited space in the module.
  • Office Group: Office groups can be established for reporting purposes at a later stage.
  • Copy Holidays and Procedure Codes from: Select an existing office to use its holidays and procedure code settings.
  • Correspondence Name: Set the office name as it should appear on correspondence. If no name is entered, correspondence will show the office name as it appears in the Office Name field.

Office Settings

Complete the office finance charge requirements and other logistical preferences.
  • Finance Charges: Allows an office to charge interest on past due balances.
  • Eligibility: QSIDental Web can confirm a patient’s insurance coverage and eligibility for procedures. The check is performed in an overnight sweep, a set number of days before the appointment. Eligibility is indicated on the Patient Overview and the Scheduler.
  • X-ray System: Associates the X-ray system with QSIDental Web.
  • Search Patients in all offices: Select the check box to conduct patient searches in all offices by default. Individual searches can be adjusted by the user.
  • Scheduler Time Interval: Select the default interval for the scheduler from the dropdown.
  • Fees: Fees in QSIDental Web are adaptive and can be associated with an office, insurance plan, provider, or patient.

Use smart fee schedules: Set this as “No”

Default Fee Schedule: Select the office default which will be applied in most circumstances.
Note: At the initial office setup, the fee schedules have not yet been established. As fee schedules are added, this information can be updated.
Note: The following option is set automatically for "No" when the office is created, but can be changed when editing an existing office.
  • Allow Re-Estimate on TX Plan Group: Enables re-estimatiom of fees based on treatment plan groups along with treatment plan ID numbers. Select the check box to allow users to re-estimate fees for treatment plan groups. An additional Treatment Plan Group option will appear in the Re-Estimate Fees window when re-estimating fees from the Tooth Chart module.

Statement Messages

The statement messages section is on the bottom of the Office Settings screen and can be completed now or in the future for this particular office. Additionally, messages can be added or customized each period when statements are created.

Operatories

Enter the operatory names for the office at this time or return later. While operatories are technically rooms, this setup establishes columns in the scheduler. For each desired operatory:

  1. Type the operatory name (note that there can be no spaces or punctuation).
  2. Click the Add button.

Schedule

Set the Day Start, Day Stop, Lunch Start and Lunch Stop times for the office. Think of when the doors are open versus locked. Individual provider schedules are established in Provider Setup.

For each day:
  1. Select the hour from the dropdown.
  2. Select the minutes from the dropdown.
  3. Select AM or PM from the dropdown.
    Note: If the office will be closed, no hours need to be entered.

Holidays

On the Holidays screen, you can enter the annual holidays for the office. These settings will automatically change the default schedule for those days, setting the office as closed or with alternate hours.

Note: You can copy holidays from one office to another using the Copy Holidays utility. See Copy Holidays for more information.

For each holiday:

  1. Select the date from the calendar icon.
  2. Type the description.
  3. Select the type of holiday:
    • Office Closed
    • Office Open
      Note: If the office is open, use the dropdowns to select alternate hours. If the office is closed, you do not need to enter hours.
  4. Click Add.
  5. Repeat as needed.

Procedure List

All of the ADA Procedure codes are included with QSIDental Web. However, a practice may elect to remove a category or individual procedure codes from the list of offered services for this particular office. For example, an office might choose to remove the medical codes shown at the beginning of the list or a specialty office might show only those specialty codes.

  1. To remove codes from the office offerings, clear those procedure codes.
  2. Click the Next button when complete.
    Note: Local or alternate codes may be added using the Service Code tools once the office is created.

Security Groups Letters and Notes Macros

In Step 8 of adding an office, you have the option of copying security groups, letters, and notes macros from an existing office into the new office. Security Groups define permissions for classes of users. Letters are created for varying purposes including Marketing, Collections, and Appointments among others. Some letters come standard with QSIDental Web; others are created for the practice. Notes Macros designed to improve chart consistency have been replaced with SmartNotes in the Enhanced Charting module.

Rather than creating these items for each office, they can be copied from an existing office by selecting the source office from the dropdown and clicking the Copy Groups, Letters, and Notes Macros button.

Preferences Settings

Select the preferences for the clinical charting items such as colors, treatment plan options and some provider options.
Note: These options may be changed later.
  • Proposed Treatment Report Options: These options establish the default settings for treatment reports for patients, including the title, footers, and display options when printed directly from the Enhanced Chart.
  • Perio Chart Colors: Colors in the periodontal chart help to give a clear indication of improvement or deterioration and to offer additional information about the patient’s periodontal health. Colors may be set to indicate bleeding, suppuration, or both and to distinguish different measurements. Additionally, colors in the graphic views may be set. QSIDental recommends that Alert Depth and colors be consistent across all offices.
  • Provider 2 Usage: The Provider 2 feature allows a second provider to be associated with treatments and billing and Provider Chart Approval. This is useful for offices that support residents or students. Set the desired preference for the usage of Provider 2 and any specific preferences for requiring a second provider and the information shown in the chart.
    • Do not use: Disables the Provider 2 function throughout QSIDental Web.
    • Enable on default provider dialog: Offer the option to select a secondary provider on the provider window.
    • Require on set default provider dialog: Require that a user select a secondary provider.

    • Enable only on chart detail dialog: Allow the selection of a secondary provider only on the Chart Detail window (available when editing a service item).
    • Provider 2 label override: Replace the term Secondary Provider with an alternate choice as determined by the practice. This label appears in place of the Secondary Provider label on selection and dialog boxes throughout QSIDental Web.
  • When completing TPs: Select the desired preference for establishing the provider for completed treatment plans.
  • If Provider Changes: Select the desired preference for managing changes when the provider that performs the service is different from the provider that planned the service.
  • Treatment Plan Options: Select the desired preference(s) for working with and displaying groups within the treatment plan.

Patient Messaging Reminders

The Patient Messaging Reminders tab, which allows for the setup of appointment reminders and recall reminders, is for future use. For now, when setting up a new office, please skip to the next tab by clicking Patient Referral.

Patient Referral

The Patient Referral tab, which will allow for the enabling of referrals for various specialties, is for future use. Click Save on this tab to save the new office.

Tracking Forms

You can view, track, and set the frequency of sending consent forms for signatures.

You can view a patient's consent letters for a particular office on the Form Tracking tab. When a patient registers online to an office or when the email health history link is sent to a patient, the consent letters are also included to be digitally signed by the patient.
Note: Only Custom Letters set as type Patient Consent appear and can be tracked.
You can set the frequency of digitally signing the consent letters to one of the following:
  • Once per member: Every time a new patient is created.
  • Once per year on first visit: When a patient visits for the first time in a calendar year.
  • Once per responsible party: Once to the responsible party every time a new patient is created.

Office Groups

When a practice has a large number of offices, the gathering and management of data can be overwhelming. Office groups allow offices to be organized into groups for more structured reporting.

To create an Office Group:

  1. Select Office Groups from the Setup menu.
  2. Click the Add New button.
  3. Complete the information for the group. The address could be for the main office or first office in the group.
  4. Click the Save button.

Edit an Office

Once an office is created, its settings, permissions and preferences are saved. These settings can be updated by the administrator as needed. To edit an existing office:

  1. Select Offices from the Setup Menu.
  2. Select the desired office from the list on the left and click the Edit Office button.
  3. Use the tabs to navigate and adjust the settings as appropriate.
  4. Click the Save button when complete.

    Additional Options:

    Some settings are established by default and are available for adjustment only after the office is created. These settings are located on the Setup tab.

    • TC ID: Your TransFirst merchant ID.
    • Registration Key: The TransFirst registration key. If a value is entered in this field, the Swipe Card button will become available on the Transaction Entry page when a credit card payment type is selected.

Additional Office Options

Some settings are available for adjustment only after the office is created. You can make changes to the following settings by selecting an office and clicking Edit Office.

Edit TransFirst Settings

These settings are located on the Setup tab. QSIDental Web no longer integrates with TransFirst and TC ID and Registration Key are not longer supported.
  • TC ID: Your TransFirst merchant ID
  • Registration Key: The TransFirst registration key. If a value is entered in this field, the Swipe Card button will become available on the Transaction Entry page when a credit card payment type is selected.

Make an Operatory Inactive

You can remove an operatory from the scheduler by making it inactive. After you mark an operatory as inactive, it will no longer appear in the daily view. This function is useful if the operatory is named after a provider who has left the office.
Note: If the operatory has appointments scheduled for a date that comes after the inactive date, you must first move or remove those appointments before setting the inactive date.

To make an operatory inactive:

  1. Select Offices from the Setup menu.
  2. Select the desired office from the list on the left and click the Edit Office button.
  3. Click the Operatories tab.
  4. In the Inactive Date column, click the calendar and select the date on which the operatory will become inactive.
  5. Click Save.

Security Groups

Security rights are permissions that control access to different features and functions within QSIDental Web. Rights limit a user’s ability to view, add, edit or delete within specific modules or fields, giving a practice tight control over the software and data. Rather than assigning each of the more than 300 rights individually for each user, rights are assigned via Security Groups. The rights of the security group are given to members of the group.

Groups created at the enterprise level will be available in all offices within the practice. For example, a practice might create security groups by general job class, like scheduling, billing, and clinical. All offices within the practice will be able to assign users to those groups and any change to the rights for the group will impact all the offices. An Individual offices may also create its own security groups that apply only to that single office. For example, an individual office might need a special group for students that the entire organization wouldn't need.

Security Rights

A security right is an ability to perform a type of task within QSIDental Web. These security rights allow a practice to tightly control the access to its data and to the functions in the software. Controls are typically broken down by module and reflect the ability to add, edit, or delete data in a patient record.

Security rights are given to users through Security Groups. Rights that make up a security group are given to the members of that group.

The following lists the specific security right and the description of the ability the right grants.

QSIDental Web Access Right

Access Right Description

Appointments - Add New Appointment

Ability to add a new appointment

Appointments - Add new patient from Appointments

Ability to add a new patient record from a New Patient Appointment

Appointments - Add new procedures

Ability to add procedures to an appointment

Appointments - Change Appointment Status

Ability to change appointment status - Scheduled, Confirmed, Unconfirmed, Left Message, In Reception, In Operatory, Checked Out, Missed, Cancelled

Appointments - Daily View - Full Control

Ability to show the daily view of the scheduler screen

Appointments - Daily View by Provider - Full Control

Ability to show the daily view of the scheduler screen for a specific provider

Appointments - Daily View by User View - Full Control

Ability to show the daily view of the scheduler screen for a specific pre-designed user view

Appointments - Delete Appointment Procedures

Ability to delete procedures that are entered in an appointment

Appointments - Delete Existing Appointment

Ability to delete an existing appointment. Note: delete removes all record of the appointment, appointment history cannot be tracked)

Appointments - Edit Existing Appointment

Ability to edit an existing appointment (i.e. duration, provider, production type, procedures)

Appointments - Find Existing Appointment

Ability to search and find an existing appointment

Appointments - Find slot

Ability to find an available time slot for a new appointment

Appointments - Monthly View - Full Control

QSIDW has disabled this right

Appointments - Monthly View Stats - Full Control

QSIDW has disabled this right

Appointments - Move Existing Appointment

Ability to move an existing appointment to different date/time

Appointments - Post Existing Appointment

Ability to post procedures in an appointment as completed, posts the procedures to the patient’s ledger

Appointments - Reschedule Appointment

Ability to reschedule an existing appointment to different date/time

Appointments - Save Existing Appointment

Ability to save an appointment to the scheduler

Appointments - Save Existing Appointment Procedures

Ability to save procedures to an appointment in the scheduler

Appointments - Short call list

Ability to search and find previous patient appointments that have been marked as missed or cancelled – Ability to reschedule a new appointment based on the previously missed or cancelled appointment

Appointments - Short notice list

Ability to search and find patient appointments that have been marked as "short notice" – Ability to reschedule a short notice appointment to a different date/time

Appointments - View Existing Appointment Details

Ability to view appointment details (i.e., provider, duration, production category, procedures)

Appointments - View Existing Appointment Procedure

Ability to view procedure details that are entered into an appointment

Appointments - Weekly View - Full Control

Ability to show the weekly view of the scheduler screen

Appointments - Weekly View by Provider - Full Control

Ability to show the weekly view of the scheduler screen for a specific provider

Appointments - Weekly View by User View - Full Control

Ability to show the weekly view of the scheduler screen for a specific pre-designed user view (i.e., All Operatories; Hygienists; Drs & Hygienists; Drs only)

Help - Enter Support Message

Ability to enter a help call

Patient - Add Documents

Ability to add documents to a patient's chart via the Documents module

Patient - Add New Flash Alerts

Ability to add a flash alert to a specific patient

Patient - Add New Member Full Control

Ability to add a new patient record as a member to an existing account

Patient - Add New Patient Full Control

Ability to add a new patient record

Patient - Add Notes

Ability to add notes in the Patient Notes module

Patient - Add Perio

Ability to add a new periodontal chart for the patient

Patient - Add PSR

Ability to add a new PSR chart for the patient

Patient - Change/Update Perio

Ability to edit an existing periodontal chart for the patient

Patient - Change/Update PSR

Ability to edit an existing PSR chart for the patient

Patient - Delete Documents

Ability to delete a document stored in the patient's chart (within the document lock period)

Patient - Delete Notes

Ability to delete notes (patient, financial, responsible party, documents) from the Patient Notes module

Patient - Delete Ortho Payment Plan

Ability to delete a patient’s orthodontic in-office payment plan

Patient - Delete Patient Information

Ability to delete patient information from a patient record

Patient - Delete Patient Insurance Plan Information

Ability to delete a patient’s insurance plan from the patient record

Patient - Delete Perio

Ability to delete an existing perio exam

Patient - Delete Prescriptions

Ability to delete prescriptions from a patient record

Patient - Delete PSR

Ability to delete an existing PSR exam

Patient - Delete Regular Payment Plan

Ability to delete a patient’s regular in-office payment plan

Patient - Dental Insurance Fill-Out Form Full Control

Ability to enter information that will be included on a dental insurance claim (i.e., remarks; prior placement date for prosthetics)

Patient - Dental Insurance Fill-Out Form View Only

Ability to only view information that will be included on a dental insurance claim (i.e., remarks; prior placement date for prosthetics) – is not able to enter information

Patient - Dental Questionnaire Full Control

Ability to enter patient information on the dental questionnaire

Patient - Dental Questionnaire View Only

Ability to only view patient information on the dental questionnaire – is not able to enter information

Patient - Documents View Only

Ability to view the documents stored in the Patient Notes module

Patient - Edit Documents

Ability to edit documents stored in the Patient Notes module

Patient - Edit Notes

Ability to edit a note in the Patient Notes module

Patient - Edit Or Deactivate Existing Flash Alerts

Ability to edit or deactivate a patient’s existing flash alerts

Patient - Email Or Text Message Full Control

Ability to send email or text messages to patient or responsible party from patient record

Patient - Email Or Text Message View Only

Ability to only view email or text messages to patient or responsible party from patient record – is not able to enter information

Patient - E-Prescription Add/Edit

When the ePrescribing module is enabled for the practice, user has the ability to view, add, or edit health information and prescriptions.User CANNOT approve/sign or electronically send any prescriptions or use Admin functions (setup, reports, etc.)

Patient - E-Prescription FullAccess Patient/No Admin

When the ePrescribing module is enabled for the practice, user has the ability to all health information related Tasks such as add, edit, approve, and send prescriptions.User cannot access any Admin functions (setup, reports, etc.)

Patient - E-Prescription Screen Full Control

When the ePrescribing module is enabled for the practice, user has the ability to access both the patient and administrative functions in the module.User can perform all functions in the module, including both Patient and Admin functions

Patient - E-Prescription Setup/Reports

When the ePrescribing module is enabled for the practice, user has the ability to run reports or perform setup tasks. User cannot view, add, or edit any health information or patient data.

Patient - E-Prescription View Only

When the ePrescribing module is enabled for the practice, user has the ability to launch the module and view health information.User may not add or edit any data nor access any Admin functions (setup, reports, etc.)

Patient - Insurance Plan Information Screen Full Control

Ability to edit patient’s insurance plan

Patient - Insurance Plan Information View Only

Ability to only view patient’s insurance plan – is not able to enter information

Patient - Medical Alerts Screen Full Control

Ability to enter patient medical alerts

Patient - Medical Alerts View Only

Ability to only view patient medical alerts – is not able to enter information

Patient - Medical Insurance Fill-Out Form Full Control

Ability to enter information that will be included on a medical insurance claim (i.e., remarks; prior placement date for prosthetics)

Patient - Medical Insurance Fill-Out Form View Only

Ability to only view information that will be included on a medical insurance claim (i.e., remarks; prior placement date for prosthetics) – is not able to enter information

Patient - Medical Questionnaire Full Control

Ability to enter patient information on the medical questionnaire

Patient - Medical Questionnaire View Only

Ability to only view patient information on the medical questionnaire – is not able to enter information

Patient - Move Patient

Ability to move patient record to a different account

Patient - Notes Full Control

Ability to write, edit, or delete notes (patient, financial, responsible party, documents)

Patient - Notes View Only

Ability to only view notes (patient, financial, responsible party, documents) – is not able to enter information

Patient - Ortho Payment Plan Screen Full Control

Ability to enter an in-office payment plan for orthodontic treatment – Ability to setup billing to insurance carrier for orthodontic treatment

Patient - Ortho Payment Plan View Only

Ability to only view an in-office payment plan for orthodontic treatment – Ability to setup billing to insurance carrier for orthodontic treatment – is not able to enter information

Patient - Patient Information Screen Full Control

Ability to edit data on patient information screen

Patient - Patient Information View Only

Ability to only view data on patient information screen – is not able to enter information

Patient - Patient Overview Screen Full Control

Ability to edit information on the patient record (patient responsible party, recall, appointment, insurance plan)

Patient - Patient Overview View Only

Ability to only view information on the patient record (patient responsible party, recall, appointment, insurance plan) – is not able to enter information

Patient - Perio Full Control

Ability to fully access and use the Perio module

Patient - Perio View Only

Ability to view data in the Perio module

Patient - Prescription Add/Print

Ability to add and print prescriptions in the Prescription module (not ePrescribing)

Patient - Prescription Screen Full Control

Ability to add, edit, delete, and print prescriptions for a patient (not ePrescribing)

Patient - Prescription View Only

Ability to only view prescriptions for a patient – is not able to enter information (not ePrescribing)

Patient - PSR View Only

Ability to view the data in the PSR module

Patient - Recall Due Dates Screen Full Control

Ability to add and edit patient recall due dates

Patient - Recall Due Dates View Only

Ability to only view patient recall due dates – is not able to enter information

Patient - Regular Payment Plan Screen Full Control

Ability to enter an in-office payment plan for overdue balances and treatment plans

Patient - Regular Payment Plan View Only

Ability to only view an in-office payment plan for overdue balances and treatment plans – is not able to enter information

Patient - Responsible Party Information Screen Full Control

Ability to edit date on responsible party screen

Patient - Responsible Party Information View Only

Ability to only view date on responsible party screen – is not able to enter information

Patient - Search Patient - Show SSN

Ability to see patient SSN in Search

Patient - Search Patient Full Control

Ability to search and find patient and responsible party records

Patient Referral - Add Patient Referral

When the Patient Referral module is enabled for the practice, user has the ability to add a new outgoing patient referral

Patient Referral - Delete Patient Referral

When the Patient Referral module is enabled for the practice, user has the ability to delete a patient referral

Patient Referral - De-Link Master Patient Index

When the Patient Referral module is enabled for the practice, user has the ability to delink two patient records that were previously linked

Patient Referral - Edit Incoming Patient Referral

When the Patient Referral module is enabled for the practice, user has the ability to edit information on an incoming patient referral (add contact attempts, link appointments, etc.)

Patient Referral - Edit Master Rights When the Patient Referral module is enabled for the practice, user has the ability to reassign all the referrals (new, accepted, and in progress) from a provider of one office to another or change the status of an existing referral.

Patient Referral - Edit Outgoing Patient Referral

When the Patient Referral module is enabled for the practice, user has the ability to edit information on an outgoing patient referral

Patient Referral - Link Patient Referral

When the Patient Referral module is enabled for the practice, user has the ability to link the referred patient to an existing record at the practice

Patient Referral - Full Control

When the Patient Referral module is enabled for the practice, user has the ability to work fully within the Patient Referral module

Patient Referral - Patient Referral Generate Report Control

When the Patient Referral module is enabled for the practice, user has the ability to generate referral reports

Patient Referral - View Only

When the Patient Referral module is enabled for the practice, user has the ability to view the details in the Patient Referral module and in specific referrals but cannot add, edit, or delete information

Reports - List - Service Type List Screen Full Control

Ability to generate the Service Type List Report (Setup -> Service Types: Report button)

Reports - List - SmartNotes List Screen Full Control

Ability to generate the Notes Report (Setup -> Charting -> Notes: Report button)

Reports - Appointment Reports Screen Full Control

Ability to generate specified appointment-related reports (i.e., routing slips)

Reports - Appointment Reports Screen View Only

Ability to only view listing of specified appointment-related reports (i.e., routing slips) – is not able to generate report

Reports - Audit Trail Report Full Control

Ability to run the Audit Trail report

Reports - Blank Insurance Form Screen Full Control

Ability to generate a blank insurance form

Reports - Blank Insurance Form Screen View Only

Ability to only view listing of blank insurance forms – is not able to generate forms

Reports - Custom Letter Full Control

Ability to add, edit, and delete letter templates

Reports - Custom Letter Screen View Only

Ability to only view listing of letter templates – is not able to add, edit, or delete letter templates

Reports - Custom Postcard Full Control

Ability to add, edit, and delete postcard templates

Reports - Custom Postcard Screen View Only

Ability to only view listing of postcard templates – is not able to add, edit, or delete postcard templates

Reports - Daily Reports Screen Full Control

Ability to generate specified daily reports (i.e., daily journal)

Reports - Daily Reports Screen View Only

Ability to only view specified daily reports (i.e., daily journal) – is not able to generate report

Reports - DHA Reports Screen Full Control

Specialized reports for client=DHA

Reports - DHA Reports Screen View Only

Specialized reports for client=DHA

Reports - Excel Reports Full Control

Ability to generate specified reports in Excel format

Reports - Excel Reports View Only

Ability to see the list and criteria for the reports within the Insurance category in Excel reports.The user cannot preview or print any reports.

Reports - Group Reports Ins Screen Full Control

Ability to run the reports within the Insurance category in Group reports

Reports - Group Reports Ins Screen View only

Ability to see the list and criteria for the reports within the Insurance category in Group reports.The user cannot preview or print any reports.

Reports - Group Reports Other Screen Full Control

Ability to run the reports within the Other category in Group reports

Reports - Group Reports Other Screen View only

Ability to see the list and criteria for the reports within the Other Group category.The user cannot preview or print any reports.

Reports - Group Reports Screen Full Control

Ability to generate specified reports for account enterprise

Reports - Group Reports Screen View Only

Ability to see the list and criteria for the reports within Group reports.The user cannot preview or print any reports.

Reports - Insurance Reports Screen Full Control

Ability to generate specified insurance-related reports (i.e., outstanding claims)

Reports - Insurance Reports Screen View Only

Ability to see the list and criteria for the reports within the Insurance category reports.The user cannot preview or print any reports.

Reports - Labels Screen Full Control

Ability to generate specified batch labels

Reports - Labels Screen View Only

Ability to only view specified batch labels – is not able to generate labels

Reports - Ledger Reports Screen Full Control

Ability to generate specified patient- or responsible party-specific ledger reports

Reports - Ledger Reports Screen View Only

Ability to see the list and criteria for specified patient or responsible party specific ledger reports.The user cannot preview or print any reports.

Reports - Letters Screen Full Control

Ability to generate specified batch letters

Reports - Letters Screen View Only

Ability to only view specified batch letters – is not able to generate letters

Reports - List - Palette List Screen Full Control

Ability to generate the Palette report (Setup -> Charting -> Palettes: Report button)

Reports - List - Palette List Screen View Only

Ability to see the list and criteria for the Palette list report.The user cannot print the report using the Report button (inactive).

Reports - List - Service Type List Screen Full Co

Ability to see and generate the list and criteria for the Service Type list reports.

Reports - List - Service Type List Screen View Only

Ability to see the list and criteria for the Service Type List reports.The user cannot preview or print any reports.

Reports - List - SmartNotes List Screen Full Con

Ability to see and generate the list and criteria for the SmartNotes List report

Reports - List - SmartNotes List Screen View Only

Ability to see the list and criteria for the SmartNotes List reports.The user cannot preview or print any reports.

Reports - Lists - Employer List Screen Full Control

Ability to generate specified insurance employer-related reports

Reports - Lists - Employer List Screen View Only

Ability to see the list and criteria for the Employer List reports.The user cannot preview or print any reports.

Reports - Lists - Office List Screen Full Control

Ability to generate specified reports related to the account’s office locations

Reports - Lists - Office List Screen View Only

Ability to see the list and criteria for Office List reports.The user cannot preview or print any reports.

Reports - Lists - Patient List Screen Full Control

Ability to generate specified reports related to the account’s patient database

Reports - Lists - Patient List Screen View Only

Ability to see the list and criteria for the Patient List reports.The user cannot preview or print any reports.

Reports - Lists - Prescription List Screen Full Control

Ability to generate specified reports related to the account’s prescription records

Reports - Lists - Prescription List Screen View Only

Ability to see the list and criteria for the Prescription List reports.The user cannot preview or print any reports.

Reports - Lists - Procedure/Fee List Screen Full Control

Ability to generate specified reports related to the account’s procedure codes and fee schedules

Reports - Lists - Procedure/Fee List Screen View Only

Ability to see the list and criteria for the Procedure/Fee List reports.The user cannot preview or print any reports.

Reports - Lists - Provider List Screen Full Control

Ability to generate specified reports related to the account’s treatment providers

Reports - Lists - Provider List Screen View Only

Ability to see the list and criteria for the Provider List reports.The user cannot preview or print any reports.

Reports - Lists - Responsible Party List Screen Full Control

Ability to generate specified reports related to the account’s responsible party database

Reports - Lists - Responsible Party List Screen View Only

Ability to see the list and criteria for the Responsible Party List reports.The user cannot preview or print any reports.

Reports - Management Reports Screen Full Control

Ability to generate specified management reports (i.e., aging)

Reports - Management Reports Screen View Only

Ability to see the list and criteria for the reports within the Management Reports category (i.e., aging).The user cannot preview or print any reports.

Reports - My Reports Full Control

Ability to utilize the My Reports functions

Reports - Office Reports - ADRpts Screen Full Con

Specialized reports for client=ADR

Reports - Office Reports - ADRpts Screen View Only

Specialized reports for client=ADR

Reports - Office Reports - BNRpts Screen Full Cont

Specialized reports for client=BNR

Reports - Office Reports - BNRpts Screen View Only

Specialized reports for client=BNR

Reports - Office Reports - GSRpts Screen Full Con

Specialized reports for client=BNR

Reports - Office Reports - GSRpts Screen View Only

Specialized reports for client=BNR

Reports - Office Reports - HawaiiRpts Full Control

Specialized reports for client=VHR

Reports - Office Reports - HawaiiRpts View Only

Specialized reports for client=VHR

Reports - Office Reports - VHRpts Screen Full Con

Specialized reports for client=VHR

Reports - Office Reports - VHRpts Screen View Only

Specialized reports for client=VHR

Reports - Recall Reports Screen Full Control

Ability to generate specified recall-related reports (i.e., recall due)

Reports - Recall Reports Screen View Only

Ability to see the list and criteria for the Recall Reports category.The user cannot preview or print any reports.

Reports - Referral Reports Screen Full Control

Ability to generate specified referral-related reports

Reports - Referral Reports Screen View Only

Ability to see the list and criteria for the Referral Reports category.The user cannot preview or print any reports.

Reports - Security Reports Full Control

Ability to run the reports in the Security category

Reports - Statements Screen Full Control

Ability to generate specified responsible party statements for overdue accounts

Reports - Statements Screen View Only

Ability to see the list and criteria for the Statements category.The user cannot preview or create any statements.

Reports - Treatment PlanReports Screen View Only

Ability to see the list and criteria for the Treatment Plan category.The user cannot preview or print any reports.

Reports - Treatment Plan Reports Screen Full Control

Ability to generate specified treatment plan-related reports

Reports - Utility Reports Full Control

Ability to generate the Utility reports.

Reports - Utility Reports View Only

Ability to see the list and criteria for the Utility category.The user cannot preview or print any reports.

Setup - Account Screen Full Control

Ability to edit the setup of corporate account information

Setup - Account Screen View Only

Ability to only view the setup of corporate account information – is not able to edit information

Setup - Appointment Type Screen Full Control

Ability to add, edit, or delete appointment types

Setup - Appointment Type Screen View

Ability to view the appointment types, but not add, edit, or delete them

Setup - CDT to CPT Cross Coder Screen Full Control

Ability to enter and edit the setup of CDT-CPT Cross coding information for medical claims

Setup - CDT to CPT Cross Coder Screen View Only

Ability to only view the setup of CDT-CPT Cross coding information for medical claims – is not able to edit information

Setup - CPT to ICD Cross Coder Screen Full Control

Ability to enter and edit the setup of CPT-ICD Cross coding information for medical claims

Setup - CPT to ICD Cross Coder Screen View Only

Ability to only view the setup of CPT-ICD Cross coding information for medical claims – is not able to edit information

Setup - Close Out Full Control

Ability to lock office’s data, to prevent alterations of data prior to indicated close out date

Setup - Close Out View Only

Ability to view close out functions – is not able to edit information

Setup - Collection Agencies Screen Full Control

Ability to enter, edit, delete the setup of collection agencies used for collection of overdue accounts

Setup - Collection Agencies Screen View Only

Ability to only view the setup of collection agencies used for collection of overdue accounts – is not able to edit information

Setup - Conditions Screen Full Control

Ability to add, edit, or delete conditions

Setup - Conditions Screen View Only

Ability to view the conditions, but not add, edit, or delete them

Setup - Document Categories Screen Full Control

Ability to add, edit, or delete document categories

Setup - Document Categories Screen View Only

Ability to view the document categories, but not add, edit, or delete them.

Setup - Explosion Codes Screen Full Control

Ability to add, edit, delete the setup of explosion codes

Setup - Explosion Codes Screen View Only

Ability to add, edit, delete the setup of explosion codes – is not able to edit information

Setup - Fee Schedules Screen Full Control

Ability to enter, edit, delete the setup of fee schedules

Setup - Fee Schedules Screen View Only

Ability to only view the setup of fee schedules – is not able to edit information

Setup - Filter Screen Full Control

Ability to setup and update filters that are being used on the Tooth Chart module.Users also may add, edit, and delete, and run the report.

Setup - Filter Screen View Only

Users may view the filter setup window, but may not add, edit, or delete filters, nor run the report.

Setup - Function Links Screen Full Control

Ability to add, edit, or delete Function Links.

Setup - Function Links Screen View Only

Ability to view the function links, but not add, edit, or delete them

Setup - ICD Codes Screen Full Control

Ability to enter and edit the setup of ICD medical codes

Setup - ICD Codes Screen View Only

Ability to only view the setup of ICD medical codes – is not able to edit information

Setup - Insurance Custom Coverage Screen Full Control

Ability to enter, edit the setup of office’s customized categories and percentages for usage in insurance plans

Setup - Insurance Custom Coverage Screen View Only

Ability to only view the setup of office’s customized categories and percentages for usage in insurance plans – is not able to edit information

Setup - Insurance Dental Carriers Screen Full Control

Ability to enter, edit, delete the setup of dental insurance carriers for usage in insurance plans

Setup - Insurance Dental Carriers Screen View Only

Ability to only view the setup of dental insurance carriers for usage in insurance plans – is not able to edit information

Setup - Insurance Employers Screen Full Control

Ability to enter, edit, delete the setup of employers for usage in insurance plans

Setup - Insurance Employers Screen View Only

Ability to only view the setup of employers for usage in insurance plans – is not able to edit information

Setup - Insurance Medical Carriers Screen Full Control

Ability to enter, edit, delete the setup of medical insurance carriers for usage in insurance plans

Setup - Insurance Medical Carriers Screen View Only

Ability to only view the setup of medical insurance carriers for usage in insurance plans – is not able to edit information

Setup - Insurance Plans Screen Full Control

Ability to enter, edit, delete the setup of insurance plans for usage in patient records

Setup - Insurance Plans Screen View Only

Ability to only view the setup of insurance plans for usage in patient records – is not able to edit information

Setup - Labs Screen Full Control

Ability to enter, edit, delete the setup of lab addresses and phone numbers

Setup - Labs Screen View Only

Ability to only view the setup of lab addresses and phone numbers – is not able to edit information

Setup - Medical Alert Setup Full Control

Ability to enter, edit, delete the setup of medical history screens (i.e., medical alerts, dental questionnaire, medical questionnaire)

Setup - Medical Alert Setup View Only

Ability to only view the setup of medical history screens (i.e., medical alerts, dental questionnaire, medical questionnaire) – is not able to edit information

Setup - Misc. Screen Full Control

Ability to enter, edit, delete the setup of various program features (i.e., default insurance plan coverage categories, document types, notes macro categories, patient types, insurance plan reporting types and subtypes, referral types, responsible party types, scheduler production types)

Setup - Misc. Screen View Only

Ability to only view the setup of various program features (i.e., default insurance plan coverage categories, document types, notes macro categories, patient types, insurance plan reporting types and subtypes, referral types, responsible party types, scheduler production types) – is not able to edit information

Setup - Modifier Codes Screen Full Control

Ability to enter and edit the setup of Modifier Codes use for medical claims

Setup - Modifier Codes Screen View Only

Ability to only view the setup of Modifier Codes use for medical claims – is not able to edit information

Setup - Office Groups Screen Full Control

Ability to enter, edit, and delete the setup of office groups to classify individual office locations (i.e., state, area, regional)

Setup - Office Groups Screen View Only

Ability to only view the setup of office groups to classify individual office locations (i.e., state, area, regional) – is not able to edit information

Setup - Office Screen Full Control

Ability to enter, edit, and delete the setup of individual office locations

Setup - Office Screen View Only

Ability to only view the setup of individual office locations – is not able to edit information

Setup - Palette List Screen Full Control

Ability to add, edit, or delete palettes

Setup - Palette List Screen View Only

Ability to view the palettes, but not add, edit, or delete them

Setup - Payment Types Screen Full Control

Ability to enter, edit, and delete the setup of payment and adjustment types

Setup - Payment Types Screen View Only

Ability to only view the setup of payment and adjustment types – is not able to edit information

Setup - Place of Service Codes Screen Full Control

Ability to enter, edit, and delete the setup of place of service codes used in dental and medical claims

Setup - Place of Service Codes Screen View Only

Ability to the setup of place of service codes used in dental and medical claims – is not able to edit information

Setup - Prescriptions Screen Full Control

Ability to enter, edit, and delete the setup of prescriptions

Setup - Prescriptions Screen View Only

Ability to only view the setup of prescriptions – is not able to edit information

Setup - Procedure Codes Screen Full Control

Ability to enter, edit, and delete the setup of ADA procedure codes, and non-ADA Z codes

Setup - Procedure Codes Screen View Only

Ability to view the setup of ADA procedure codes, and non-ADA Z codes – is not able to edit information

Setup - Provider Screen Full Control

Ability to enter, edit, and delete the setup of treating dentist and hygienist providers

Setup - Provider Screen View Only

Ability to only view the setup of treating dentist and hygienist providers – is not able to edit information

Setup - Reason Code Set Full Control

Ability to add, edit, or delete reason code sets

Setup - Reason Code Set View Only

Ability to view the set of reason codes, but not add, edit, or delete them

Setup - Referral Demographics Screen Full Control

Ability to enter, edit, and delete the setup of demographics used in referral source records (i.e., alma mater, favorite sport, favorite, restaurant)

Setup - Referral Demographics Screen View Only

Ability to only view the setup of demographics used in referral source records (i.e., alma mater, favorite sport, favorite, restaurant) – is not able to edit information

Setup - Referrals Screen Full Control

Ability to enter, edit, and delete the setup of referral source records (i.e., specialty providers, health fairs, health clinics)

Setup - Referrals Screen View Only

Ability to only view the setup of referral source records (i.e., specialty providers, health fairs, health clinics) – is not able to edit information

Setup - Scheduler Views Screen Full Control

Ability to enter, edit, and delete the setup of specialized user views of the scheduler screen for a specific pre-designed user view (i.e., All Operatories; Hygienists; Drs & Hygienists; Drs only)

Setup - Scheduler Views Screen View Only

Ability to only view the setup of specialized user views of the scheduler screen for a specific pre-designed user view (i.e., All Operatories; Hygienists; Drs & Hygienists; Drs only) – is not able to edit information

Setup - Security Groups Screen Full Control

Ability to enter, edit, and delete the setup of security groups to which users are assigned (i.e., office manager, billing, insurance, clerical, clinical)

Setup - Security Groups Screen View Only

Ability to only view the setup of security groups to which users are assigned (i.e., office manager, billing, insurance, clerical, clinical) – is not able to edit information

Setup - Security User Per Office Screen Full Control

Ability to enter, edit, and delete the setup of user restrictions, specified by office location (i.e., hours, days, security group membership)

Setup - Security User Per Office Screen View Only

Ability to only view the setup of user restrictions, specified by office location (i.e., hours, days, security group membership) – is not able to edit information

Setup - Security Users Screen Full Control

Ability to enter, edit, and delete the setup of users who are allowed to access QSIDW

Setup - Security Users Screen View Only

Ability to only view the setup of users who are allowed to access QSIDW – is not able to edit information

Setup - Service Type Screen Full Control

Ability to add, edit, or delete service types

Setup - Service Type Screen View Only

Ability to view the service types, but not add, edit, or delete them

Setup - Smart Notes Screen Full Control

Ability to add, edit, or delete notes, including SmartNotes

Setup - Smart Notes Screen View Only

Ability to view the details of notes, but not add, edit, or delete them.

Setup - Toolbar Buttons Screen Full Control

Ability to add, edit, or delete custom toolbar buttons

Setup - Toolbar Buttons Screen View Only

Ability to view any custom toolbar buttons, but not add, edit, or delete them

Setup - Toolbars Screen Full Control

Ability to add, edit, or delete toolbars

Setup - Toolbars Screen View Only

Ability to view toolbars, but not add, edit, or delete them

Setup - Tooth Chart Colors Screen Full Control

Ability to edit tooth chart colors

Setup - Tooth Chart Colors Screen View Only

Ability to view tooth chart colors, but not change them

Setup - Treatment Plan Groups Screen Full Control

Ability to add, edit, or delete treatment plan groups

Setup - Treatment Plan Groups Screen View Only

Ability to view, but not add, edit, or delete treatment plan groups

Setup - Type of Service Codes Screen Full Control

Ability to enter, edit, and delete services codes used in medical claims

Setup - Type of Service Codes Screen View Only

Ability to only view services codes used in medical claims, but not add, edit, or delete them

Tooth Chart - Add Chart Items

Ability to add service items to the chart

Tooth Chart - Add Clinical Notes

Ability to add SmartNotes, General and Context notes to the patient's chart

Tooth Chart - Chart items View Only

Ability to view the contents of the chart module, but not add, edit, or delete items

Tooth Chart - Clinical Notes Full Control

Ability to add, edit, or delete SmartNotes, General and Context notes to the patient's chart (edits and deletions within the chart lock period)

Tooth Chart - Clinical Notes View Only

Ability to view notes in the patient chart, but not add, edit, or delete them.

Tooth Chart - Delete Chart Items

Ability to delete items from the chart (within the chart lock period)

Tooth Chart - Delete Clinical Notes

Ability to delete clinical notes from the chart (within the chart lock period)

Tooth Chart - Delete Completed Chart Items

Ability to delete completed clinical items from the chart (within the chart lock period)

Tooth Chart - Edit Chart Items

Ability to edit chart items (within the chart lock period)

Tooth Chart - Edit Clinical Notes

Ability to edit clinical notes in the chart (within the chart lock period)

Tooth Chart - Tooth Chart Full Control

Ability to add, edit, and delete items (within the chart lock period)

Transaction - Unallocated - Full Control

Ability to work with unallocated payments in the Transaction Entry module

Transactions - Add Procedure

Ability to add a procedure to a patient’s financial record

Transactions - Add Treatment Plan

Ability to add a procedure to a patient’s treatment plan

Transactions - Add/Post Adjustments

Ability to enter financial adjustments to a patient’s ledger

Transactions - Add/Post Batch Insurance Payments

Ability to enter and post financial reimbursement of insurance payments for multiple patients

Transactions - Add/Post Batch Patient Payments

Ability to enter and post financial reimbursement of patient/responsible party payments for multiple patients

Transactions - Add/Post Capitation Payments

Ability to enter and post financial reimbursement of insurance payments for capitation plans

Transactions - Add/Post Insurance Payments

Ability to enter and post financial reimbursement of insurance payments for an individual patient

Transactions - Add/Post Patient Payments

Ability to enter and post financial reimbursement of patient/responsible party payments for an individual patient

Transactions - Batch Insurance 835 Full Control

Ability to add, edit, match, or modify entries in the 835 Payments module

Transactions - Batch Insurance Payment 835 Full Control

Ability to add, edit, match, or modify entries in the 835 Payments module

Transactions - Batch Insurance Payment 835 View Only

Ability to view payments in the 835 Payment module, but not add, edit, match, or delete them

Transactions - Batch Insurance Payment Current Date Posting

Ability to post batch insurance payments using only the current date

Transactions - Batch Insurance Payments View Only

Ability to only view financial reimbursement of insurance payments for multiple patients

Transactions - Batch Patient Payment Current Date Posting Only

Ability to post batch patient payments using only the current date

Transactions - Batch Patient Payments View Only

Ability to only view financial reimbursement of patient/responsible party payments for multiple patients

Transactions - Change/Update Insurance Payments

Ability to edit insurance payments that are posted to a patient’s record

Transactions - Change/Update Patient Payments

Ability to edit payments received from a patient/responsible party that are posted to a patient’s record

Transactions - Change/Update Procedure Insurance Benefits

Ability to edit the estimated insurance portion of a procedure that is posted to a patient’s ledger

Transactions - Change/Update Procedure Insurance Benefits in Treatment Plan

Ability to edit the estimated insurance portion of a procedure that is entered to a patient’s treatment plan

Transactions - Change/Update Treatment Plan Status or IDs

Ability to change the status (Diagnosed, Accepted, Hold, Unaccepted) in a patient’s treatment plan – Ability to change the numbers of a patient’s treatment plan ID, phase ID, or order ID

Transactions - Delete Cash Payments

Ability to delete cash payments that are posted to a patient’s record

Transactions - Delete Insurance Claims

Ability to delete insurance claims on a patient’s record

Transactions - Delete Insurance Payments

Ability to delete insurance payments on a patient’s ledger

Transactions - Delete Patient Payments

Ability to delete patient/responsible party payments on a patient’s ledger

Transactions - Delete Pre-Authorizations

Ability to delete pre-authorization claims on a patient’s record

Transactions - Delete Procedure

Ability to delete a procedure that is charged to a patient’s ledger

Transactions - Delete Treatment Plan

Ability to delete a patient’s treatment plan

Transactions - Edit Fee

Ability to edit the fee of a procedure that is charged to a patient’s ledger

Transactions - Generate Pre-Authorizations Full Control

Ability to initiate a pre-authorization claim from a patient’s treatment plan

Transactions - Insurance Claims Details Full Control

Ability to enter and post financial reimbursement of insurance payments for an individual patient

Transactions - Insurance Claims Details View Only

Ability to view only parameters to post financial reimbursement of insurance payments for an individual patient – is not able to enter insurance payments

Transactions - Insurance Payment Current Date Posting Only

Ability to post a single insurance payment for today's date only

Transactions - Patient Ledger Screen Full Control

Ability to add, edit, or delete information from the patient's ledger

Transactions - Patient Ledger View Only

Ability to only view a patient’s ledger – is not able to edit information

Transactions - Post Treatment Plan To Ledger

Ability to charge a procedure to a patient’s ledger from the patient’s treatment plan

Transactions - Pre-Authorizations Detail View Only

Ability to only view information that will be included on a pre-authorization insurance claim – is not able to enter information

Transactions - Pre-Authorizations List Full Control

Ability to edit a patient’s pre-authorization claim list

Transactions - Pre-Authorizations List View Only

Ability to view only a patient’s pre-authorization claim list

Transactions - Transaction Entry Current Date Posting Only

Ability to enter information in the Transaction Entry module using today's date only

Transactions - Transaction Entry Screen Full Control

Ability to add, edit, and delete a financial entry on the transaction entry screen (procedure, payment, adjustment)

Transactions - Transaction Entry View Only

Ability to only view a financial entry on the transaction entry screen (procedure, payment, adjustment) – is not able to edit information

Transactions - Treatment Plan Discount

Ability to indicate on a treatment plan that a procedure should receive a discount when posted to the patient’s ledger

Transactions - Treatment Plan Re-Estimate

Ability to re-estimate the insurance and patient portions on a patient’s treatment plan

Transactions - Treatment Plan Screen Full Control

Ability to enter, edit, and delete procedures on a patient’s treatment plan

Transactions - Treatment Plan View Only

Ability to only view procedures that are entered on a patient’s treatment plan

Transactions - Update or Change Procedure

Ability to edit a financial entry on a patient’s ledger (procedure, payment, adjustment)

Utilities - Advanced Utilities Full Control

QSIDW has disabled this right

Utilities - Batch Claim Processing Screen Full Control

Ability to generate, print, and transmit insurance claims that have not already been generated out of QSIDW

Utilities - Batch Claim Processing Screen View Only

Ability to only view insurance claims that have not already been generated out of QSIDW

Utilities - Batch Eligibility Full Control

Ability to generate the confirmation icons that a patient’s insurance plan has current coverage; generates an eligibility coverage check for appointments in a date range (NOTE: the eligibility check does not confirm the amount of coverage benefit)

Utilities - Batch Eligibility View Only

Ability to view the parameters for generation of the confirmation icons that a patient’s insurance plan has current coverage; generates an eligibility coverage check for appointments in a date range (NOTE: the eligibility check does not confirm the amount of coverage benefit) – is not able to edit information

Utilities - Copy Letters Full Control

Ability to copy letters from one master office location to all office locations

Utilities - Copy Letters View Control

Ability to only view the parameters to copy letters from one master office location to all office locations – is not able to edit information

Utilities - Direct Claims Full Control

Specialized reports for client=Universal, Access

Utilities - Direct Claims View Only

Specialized reports for client=Universal, Access

Utilities - DldFeeScheXls Download Full Control

Ability to download fee schedules to the Excel template

Utilities - DldFeeScheXls Download View Only

Ability to open the screen for fee schedule downloads, but not perform the download

Utilities - Download837 - Full Control

Specialized reports for client=Universal, Access

Utilities - Download837 - View Only

Specialized reports for client=Universal, Access

Utilities - Eclaims Management Screen Full Control

Ability to access the direct bridge to QUIC from QSIDW

Utilities - Encounter Download Full Control

Specialized reports for client=Universal, Access

Utilities - Encounter Download View Only

Specialized reports for client=Universal, Access

Utilities - EncounterDownload - Full Control

Specialized reports for client=Universal, Access

Utilities - EncounterDownload - View Only

Specialized reports for client=Universal, Access

Utilities - Office Specific - DHA - CloseMgCare FC

Full ability to run specialized report for client DHA

Utilities - Office Specific - DHA - CloseMgCare VO

View the specialized report for client DHA

Utilities - Office Specific - DHA - ReEstAllTxp FC

Full ability to run specialized report for client DHA

Utilities - Office Specific - DHA - ReEstAllTxp VO

View the specialized report for client DHA

Utilities - Post Ortho Payment Plan Charges View Only

Ability to only view patient periodic billing amounts and insurance periodic billing amounts for patients who have active in-office orthodontic payment plans – is not able to post periodic billing amounts to a patient’s ledger

Utilities - Post Patient Ortho Payment Plan Charges Full Control

Ability to post patient periodic billing amounts and post insurance periodic billing amounts for patients who have active in-office orthodontic payment plans

Utilities - Post Regular Payment Plan Charges

Ability to post periodic billing amounts for patients who have active in-office regular payment plans

Utilities - Post Regular Payment Plan Charges View Only

Ability to only view periodic billing amounts for patients who have active in-office regular payment plans – is not able to post periodic billing amounts to a patient’s ledger

Utilities - QSIDental Web Download Full Control

Ability to perform the QSIDental Web data download for backup

Utilities - QSIDental Web Download View Only

Ability to view the QSIDental Web data download screen, but not perform the download

Utilities - Replace Carriers Full Control

Ability to assign a different carrier for an existing carrier on insurance plans

Utilities - Replace Carriers View Only

Ability to only view the parameters to assign a different carrier for an existing carrier on insurance plans – is not able to replace plan carriers

Utilities - Replace Insurance Plans Full Control

Ability to re-assign all patients on one insurance plan to a different insurance plan

Utilities - Replace Insurance Plans View Only

Ability to only view the parameters to re-assign all patients on one insurance plan to a different insurance plan – is not able to re-assign insurance plans

Utilities - Replace Procedure Code Full Control

Ability to change the procedure code from the old procedure code to the new procedure code

Utilities - Replace Procedure Code View Only

Ability to only view the parameters to change the procedure code from the old procedure code to the new procedure code – is not able to change procedure codes

Utilities - Scan EOB Full Control

Ability to Scan EOB statements and match them to entries

Utilities - Scan EOB View only

Ability to see scanned EOB statements and matches, but not perform any scanning or matching tasks

Utilities - TaskScheduler Full Control

When the Task Scheduler is enabled for the practice, user has the ability to add, edit, and delete tasks, or run reports within the Task Scheduler

Utilities - Task Scheduler View Only

When the Task Scheduler is enabled for the practice, user has the ability to view scheduled tasks within the Task Scheduler, but not add, edit, or delete tasks, or run reports

Utilities - Time Clock Editor Full Control

Ability to add, edit, or delete time entries, or run reports in the Time Clock module

Utilities - Time Clock Full Control

Ability to start and stop the timer functions

Utilities - Tickler View only

Ability to view items in the Tickler, but not add, edit, send, or delete them

Utilities - Tickler Full Control

Ability to add, edit, send, or delete items in the Tickler

Security Group Setup Window

The Group Setup window allows an administrator to create, edit, or delete security groups or modify the rights of a group.

The left side lists the offices within the enterprise on the left side while the specific security rights of the selected group are listed on the right side.

Clicking the + icon beside an office allows you to view a list of the security groups available within that office. The top option, labeled, All Offices, lists the security groups that apply to all offices within the enterprise. The list for an individual office will include both enterprise security groups and those created by that office.

Create a Security Group

The primary task in creating a group is to assign the specific rights to that group. The desired rights must be selected from the list of Available Rights on the left and moved to the list of Assigned Rights on the right side.

To create a Security Group:

  1. Select the office where the group will apply. To create a group that applies to all offices, click the All Offices icon.
  2. Click the Add New Group button at the bottom of the screen.
  3. Type a name for the group. If each office will have distinct groups, QSIDental suggests incorporating the office name or abbreviation into the group’s name.
  4. Select the criteria on the left side that is appropriate for the group. Hold down the CTRL button on the keyboard to select multiple rights at once.
  5. Click the right pointing arrow to assign the criteria to the group –shown on the right side.
  6. Be careful not to use the double arrow which will move ALL the rights to the right or left regardless of progress.
  7. Click the Save button when complete.
    Note: Do not use the Save with Full Access button.

Edit a Security Group

It may become necessary to adjust the security groups’ permissions after they are already established. Changes to a security group apply to all users in that group and are effective from the moment the change is saved onward. Editing a security group within one office will not change the security group within other offices. However, editing a security group in the All Offices category does change the group for all the offices that use it.

To edit a Security Group:

  1. Select the desired group within the desired office. To adjust the security group for all offices at once, select the Group under the All Offices heading.
  2. Click the Edit button.
  3. Select the criteria on one side – right side for available rights, left side for current rights. Hold down the CTRL button on the keyboard to select multiple rights at once.
  4. Click the left or right pointing arrow to assign or remove the criteria for the group. Be careful not to use the double arrow which will move ALL the rights to the right or left regardless of progress.
  5. Click the Save button when complete.

Copy Holidays

On the Copy Holidays screen, an administrator can copy holidays from one office to another. This function is useful for updating the holiday dates that are common among all offices.

To copy holidays from one office to another:

  1. From the Utilities menu, select Copy Holidays.
    The Copy Holidays screen displays.
  2. From the Copy Holidays from Office dropdown, select the office from which you wish to copy holidays.
  3. From the Copy Holidays Start Date and Copy Holidays End Date dropdowns, select the date range that includes the holidays you wish to copy.
    The Holidays or Exceptions area at the bottom of the screen updates to display the holidays that will be included in the copy.
    Note: If you would like to delete the target office's holidays and replace them with the copied holidays, select the check box.
  4. Select the offices to which the holidays will be copied by using the arrow buttons to move them from the Available Offices list to the Assigned Offices list.
  5. Click Save.
    The selected holidays are copied to the offices to the Assigned Offices list.