Carrier pays some, but not all of the procedures.

• Enter carrier payment amount for each procedure.
• Do not select the Close Claim check box.
• The ledger updates the claim as partial payment, and the claim remains open for additional payment.

Carrier pays less than estimated, remaining should be transferred to patient.

• Enter actual carrier payment amount for each procedure.
• If all procedures are considered by the carrier to be paid in full, click the Close Claim check box.
• The ledger updates the claim as paid and closed, any amount not paid will automatically transfer to the patient.

Carrier pays more than estimated, excess should be transferred to patient.

• Enter actual carrier payment amount for each procedure.
• Indicate OK to accept insurance overpayment.
• If all procedures are considered by the carrier to be paid in full, select the Close Claim check box.
• The ledger updates the claim as paid and closed.
• A second ledger entry automatically transfers the overpayment to the patient which diminishes the patient portion.