Unclose Claim

Insurance claims in QSIDental Web are primarily managed via the Ledger module. The ledger displays the recently billed charges, payments, and claims. Closed claims can be unclosed from the Primary Dental Insurance Claim page.

To unclose a claim:

1. From the Account Ledger page, select the closed claim by clicking the date of the desired claim. The date the claim was closed displays in the Description field.

   

   Any closed claim that has a Remaining Amount to be Paid can be Unclosed.

   

2. Click Unclose Claim.
3. In the Claim Notes section, select a status from the Claim Worklist Status dropdown.

   

4. Click Save.